Legal Departments
Collect available past messages. Keep capturing as the matter continues.
For legal and eDiscovery teams handling a matter or internal investigation, the source list often extends beyond company email. FirmScribe captures available messages from before enrollment and ongoing business conversations on supported mobile channels, then delivers them into your existing archive or review workflow.
Discuss a CollectionMessaging coverage
Capture options depend on the service and configuration.
Begin with the messages that already exist.
FirmScribe's historical capture includes available messages from before enrollment. It gives your team a starting point when a matter reaches conversations that happened before capture was in place. Bring the relevant accounts and dates so we can work through source availability and supported capture options. The discussion starts with the conversations you need, the messages available, and any gaps your team must address.
Make your destination part of the collection plan.
Tell us where your legal team needs the records. We can assess the delivery requirements with the people who manage that destination.
Capture at the source
Collect available messages from supported accounts using the agreed configuration.
Deliver to your destination
Confirm the delivery requirements and proposed handoff with your archive or review team.
Use your existing review process
Your destination system and legal team handle search, review, retention, and legal holds.
Connect every custodian to a workable capture scope.
Custodian names are only the start. Identify the services and accounts involved, the devices in use, and whether those devices are company owned or personal. Discuss full and selective capture options against the business conversations in scope. Then work through enrollment requirements and the participation needed from custodians and IT. Include ongoing capture where relevant, so the plan covers conversations that continue during the matter.
.png)
FirmScribe selected work-thread capture.
Questions from your team
Can the collection include messages from before enrollment?
Yes. Historical capture includes available messages from before enrollment. Share the accounts, services, and dates your team needs so we can assess the messages available at those sources.
How do full and selective capture fit a matter?
We assess the options against the messaging source, device, and business conversations in scope. The discussion establishes what the proposed configuration includes and the access or enrollment requirements to address.
What if we are still building the custodian list?
Start with the custodians and channels you know. Include the dates you need, known device constraints, and any continuing conversations. We can identify the information still needed to assess capture fit.
What should our archive or review team confirm?
Bring the intended destination and its delivery requirements, including any required output details. We can discuss compatibility and the proposed handoff with the team responsible for that workflow.
See whether FirmScribe fits your collection.
Start with the custodians, channels, and dates you know. We will assess available history, ongoing capture, and the proposed destination, then identify the information needed to move forward.
Discuss a Collection