Company

A team that knows mobile capture.

Our team includes former Smarsh professionals with experience across mobile capture, enterprise archiving, wireless services, and integrations. We help customers evaluate capture for their organizations and partners build it into their own offerings.

Talk to Sales →Meet Our Partner Team →

A platform with a track record

2 billion+

Messages captured

200,000+

End users served

2015

Origins of our iMessage capture technology

Meet the people behind FirmScribe

Jordan Richardson

CEO

Jordan is the CEO of FirmScribe and spent over 12 years at Smarsh as Director of Product Partnerships, building products and relationships with the likes of AT&T, Verizon, Facebook, Microsoft, Salesforce, T-Mobile, and many more. At Smarsh, Jordan became an expert in archiving and compliance for modern communication services and products that help financial solutions customers comply with national regulations around electronic communications. He got his start at Sprint, where he worked in wireless network operations from 2002 - 2010.

Cheyenne Ehrlich

Chairman & CTO

Cheyenne Ehrlich is a serial tech entrepreneur with more than 30 years experience scaling technology companies. Cheyenne is the founder and CTO of FirmScribe and is the inventor on numerous patents for mobile message capture. He leads the reverse engineering and software teams behind FirmScribe's core offering. Cheyenne also makes angel and venture investments in AI companies including Metropolis Technologies, Figure AI and others. He serves on the Board of Directors of The Goldie Hawn Foundation and has a Bachelor's Degree in Computer Science from Vassar College.

Erin Phipps

Vice President, Sales

With more than 20 years in SaaS sales and leadership, Erin is a growth strategist known for driving enterprise revenue through consultative selling and complex client acquisition. She has expanded RegTech, FinTech, Federal, and Public Sector portfolios, consistently delivering over $15M annually by turning complex challenges into scalable solutions. A disciplined, customer-focused leader and trusted advisor, Erin helps organizations navigate regulatory and technology change to build durable, competitive growth

Trey Woodruff

SVP - Marketing

Trey is the SVP of Marketing for Firmscribe . He is a Marketing and Content Strategist experienced in content creation, social media growth and management, event strategy, and project management. Trey brings over 10 years of experience in the Marketing space with two of those being as a Director of Marketing at a Portland start-up. He also spent 5 years working in product partnerships at Smarsh, running both internal and external Go-to-Markets for Resold by Smarsh Products.

International and channel sales

Mark Elberfeld

Head of Sales EMEA & APAC

Mark Elberfeld is the Head of Sales for EMEA and APAC, bringing over 30 years of financial industry expertise to the leadership team. Since 2011, he has specialised in mobile communication compliance, recently driving growth for Smarsh’s Mobile Capture offering. In his current role, Mark directs international sales strategies across EMEA and APAC, helping financial institutions navigate complex data archiving challenges while building lasting relationships with key enterprise and strategic channel partners.

Mark Meyer

Director of Channel Sales

Mark leads FirmScribe’s channel sales, drawing on his previous Partner Manager role in Smarsh’s mobile capture business. His experience spans mobile archiving partnerships, archive integration, service provisioning, and customer onboarding.

Security and compliance

SOC 2 Type II

Independent audit. Report available on request.

Our iMessage capture roots

Our iMessage capture technology was first developed at SaferKid in 2015. That foundation now supports FirmScribe’s work in business recordkeeping and communications capture.

Built to work with your archive

FirmScribe captures iMessage, SMS, MMS, RCS, and WhatsApp Business and Personal messages in supported configurations. We deliver captured conversations to your existing archive, where your team manages retention, search, and review.

Talk through your capture requirements.

Find the right capture setup

Discuss the messages you need, your devices, and your archive. We’ll help you assess which capture and delivery setup fits.

Talk to Sales

Explore a capture partnership

Discuss the capture services your customers need, how they would fit into your offering, and the integration and onboarding requirements.

Meet Our Partner Team